Terms & Conditions

Last updated: March 26, 2026

Welcome to Floral Hunt. By accessing or using our website floralhunt.com and placing an order with us, you agree to be bound by these Terms & Conditions. Please read them carefully before making a purchase. If you do not agree with any part of these terms, please do not use our website.

1. About Us

Floral Hunt is an online retail store specialising in handcrafted solawood floral arrangements and sustainable decorative products. We are operated by:

Floral Hunt
Palace Orchard, Kolar Road
Bhopal, Madhya Pradesh – 462042
India
Email: support@floralhunt.com
Website: https://floralhunt.com

2. Eligibility

By using this website, you confirm that:

You are at least 18 years of age, or are accessing the site under the supervision of a parent or legal guardian.
You are legally capable of entering into a binding contract under the Indian Contract Act, 1872.
You will provide accurate, current, and complete information during registration and checkout.

3. Products

All products sold on floralhunt.com are handcrafted solawood floral arrangements and related decorative items. As these are handmade products:

Minor variations in size, colour, and texture from product images are inherent and expected.
Each piece is unique; slight differences from the photograph do not constitute a defect.
Product descriptions, dimensions, and images are provided for guidance and may not be 100% accurate in all cases.

We reserve the right to modify, discontinue, or limit availability of any product at any time without prior notice.

4. Pricing and Payment

All prices displayed on the website are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.

Prices are subject to change without notice.
The price applicable to your order is the price shown at the time of checkout.
Payments are processed securely through Razorpay. We do not store any card or bank account details on our servers.
We accept UPI, credit/debit cards, net banking, and other payment methods available through Razorpay.
In the event of a pricing error on our website, we reserve the right to cancel the order and issue a full refund.

5. Orders and Order Confirmation

Placing an order on our website constitutes an offer to purchase a product. An order is confirmed only when:

You receive an order confirmation email from us, and
Payment has been successfully processed.

We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud, unavailability of stock, or pricing errors. If your order is cancelled after payment, a full refund will be issued within 7–10 business days.

6. Shipping

We ship nationwide across India using suitable courier services selected based on your delivery address. For full details, please refer to our Shipping & Return Policy.

Estimated delivery times are 3–10 business days depending on your location.
We are not liable for delays caused by courier partners, weather conditions, strikes, or other events beyond our control.
Risk of loss and title for products pass to you upon delivery.

7. Cancellations, Returns and Replacements

All sales are final. We do not offer refunds for change of mind. However, we do offer replacements in limited circumstances such as wrong item delivered, transit damage, or manufacturing defect. For complete details, please refer to our:

8. Intellectual Property

All content on floralhunt.com — including but not limited to text, images, graphics, logos, product photographs, design, and layout — is the exclusive property of Floral Hunt and is protected under applicable Indian copyright and intellectual property laws.

You may not reproduce, distribute, modify, display, or use any content from this website for commercial purposes without our prior written consent. Personal, non-commercial use for informational purposes is permitted.

9. User Accounts

You may create an account on our website to manage your orders and preferences. You are responsible for:

Maintaining the confidentiality of your account credentials.
All activities that occur under your account.
Notifying us immediately of any unauthorised use of your account at support@floralhunt.com.

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activity.

10. Prohibited Activities

When using our website, you agree not to:

Use the site for any unlawful purpose or in violation of applicable laws.
Submit false, misleading, or fraudulent information.
Attempt to gain unauthorised access to any part of the website or its systems.
Use automated tools, bots, or scrapers to extract data from the website.
Post or transmit any harmful, offensive, or disruptive content.
Engage in any activity that could damage, disable, or impair the website.

11. Limitation of Liability

To the fullest extent permitted by applicable law:

Floral Hunt shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website or purchase of products.
Our total liability in connection with any order shall not exceed the purchase price paid for that specific order.
We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.

12. Disclaimer of Warranties

Products are sold “as is” and “as available”. While we take every care to ensure quality, we make no warranty that products will meet every specific expectation beyond what is described on our product pages. Our liability for any defective product is limited to replacement as per our Refund & Replacement Policy.

13. Privacy

Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our website, you consent to the collection and use of your information as described therein.

14. Governing Law and Jurisdiction

These Terms & Conditions are governed by and construed in accordance with the laws of India. Any dispute arising out of or relating to these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts in Bhopal, Madhya Pradesh, India.

15. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Changes will be effective immediately upon posting on this page with a revised “Last updated” date. Your continued use of the website after any changes constitutes your acceptance of the revised Terms.

We encourage you to review this page periodically to stay informed of any updates.

16. Contact Us

If you have any questions about these Terms & Conditions, please contact us: